Good afternoon,

We are currently experiencing a service disruption primarily affecting Outlook, along with related applications.

Microsoft has confirmed that users may encounter intermittent sign-in issues, including “too many requests” errors or unexpected sign-outs. They have rolled back some recent changes, but the issue is still ongoing as they continue their investigation.

We know how disruptive this can be and really appreciate your patience while this is being worked on!

Best regards,

The Tech-Keys Team

Hi everyone, quick update here!

The service disruption mainly impacting Outlook and related applications is still ongoing.

Microsoft has identified additional changes to roll back, but this has not resolved the issue. They are continuing to investigate the root cause and better understand the error messages so they can move toward a resolution.

If you are affected, we understand how frustrating this is. We are actively escalating with Microsoft and will keep you updated as we learn more!

Best regards,

The Tech-Keys Team

Hi everyone, another update here!

The service disruption mainly impacting Outlook and related applications is still ongoing.

Microsoft has rolled back another recent change, and they are starting to see things improve on their side. They are keeping a close eye on it, and we should have a better sense of stability tomorrow once things pick back up during business hours.

Thanks for sticking through this with us, especially if you are still dealing with these issues!

Best regards,

The Tech-Keys Team

Good morning, another update here!

The service disruption affecting Outlook and related applications is continuing to improve and appears to be stabilizing.

Microsoft’s changes from yesterday are having a positive impact this morning.

We are still seeing some residual issues for users accessing email through the Apple Mail app rather than the Outlook app. We will continue to monitor this and share any updates as we hear them!

Thank you for your patience, and we hope you have a great day!

Best regards,

The Tech-Keys Team

Good afternoon, another update here!

The service disruption affecting Outlook and related applications appears to still be ongoing. It improved for a time however there are still reports of intermittent activity.

Updates from the Microsoft team have slowed down and their last update is they have resumed investigation of the issue and reviewing reported behavior to determine scope and next steps.

We will continue to monitor this and share any updates as we hear them!

Thank you for your patience, and we hope you have a great day!

Best regards,

The Tech-Keys Team

Good afternoon, update here!

The service disruption affecting Outlook and related applications appears to have been resolved.

Updates from the Microsoft team are not fully clear however this is primarily only affecting personal email accounts now and not business enterprises accounts.

We will continue to monitor this and share any updates as we hear them!

Thank you for your patience, and we hope you have a great day!

Best regards,

The Tech-Keys Team