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Previous Incidents

[Resolved] Mimecast - Email Delays

Began: Ended: Duration:
  • Email Services
  • Mimecast (Email Filtering)

Good morning,

For customers utilizing Mimecast email filtering, please be advised there is an outage reported by the Mimecast team. The issue was related to emails being delayed to arrive in your inbox due to DNS errors.

The Mimecast team are investigating and we will keep you posted as updates become available.

Thank you for your patience!

Best regards,

The Tech Keys Team

Good evening,

For customers utilizing Mimecast email filtering, the Mimecast team has implemented several fixes to mitigate the ongoing issues and are now seeing signs of recovery.

However emails are still expected to be delayed at this time.

The Mimecast team continue to monitor and work towards resolution and we will keep you posted as updates become available.

Thank you for your patience!

Best regards,

The Tech Keys Team

Good evening,

For customers utilizing Mimecast email filtering, the Mimecast team has confirmed the delayed emails issue has been resolved.

Thank you for your patience!

Best regards,

The Tech Keys Team

No further notices from the past 7 days.