We're aware that some clients may be seeing delays in receiving email. This is caused by an issue with Avanan; their team has found the cause and is working on a fix right now with no ETA on restoration.

We're keeping a close eye on this and will post an update as soon as we hear more.

Thanks for your patience!

Good morning,

A quick update for customers using Avanan email filtering. Their R&D team has rolled out a fix to improve email processing, and we’re already seeing progress. Email scanning and delivery health are continuing to improve on their end!

We know waiting on an email that should already be there is never fun, so we really appreciate your patience while the Avanan team gets everything fully back to normal!

Best regards,

The Tech Keys Team

Good afternoon,

Another update for customers using Avanan email filtering. Their R&D team has deployed additional resources across the impacted environments, and email processing has continued to improve.

At this time, Avanan is reporting no further delays and all impacted environments are fully operational!

Everything is looking healthy again, but as always, if you notice anything funky with email delivery, please let us know!

Best regards,

The Tech Keys Team