Avanan email filtering service has reported that systems are currently degraded and not running at full speed.

Please be more alert than usually for Spam / Phishing emails as some may slip through their filters.

We will provide updates as they become available.

Update from Avanan:

Our R&D team has identified the issue and we are in the process of restoring the service to full capacity. You should start to see improvements in the portal soon. Users with a detect & remediate policy may have seen delayed actions in post-delivery remediation. Our R&D team is actively confirming that all malicious e-mails are quarantined. Users with a Protect (inline) policy should not have been impacted for emails scanned inline. We will provide additional updates as they are available.

Avanan update:

Our R&D team is still actively working on performance issues associated with logging in and using the portal. The ongoing issue is limited to the UI and does not impact email scanning. We will continue to provide updates as they are available.

Avanan is now reporting the performance issue as resolved.

"Our R&D team has resolved the performance issues related to logging in and using the portal."

Thank you for your patience throughout!

Point Click Care is currently reporting performance issues for most of their customers.

These issues can lead to "timeout" errors, which can cause pages not to load (in some cases, this can look like an internet issue).

We will post updates as they become available!

Tech-Keys

Point Click Care is now reporting all services operational, across all regions.

Thank you for your patience!