Notice #489924
Recovering

Microsoft 365 - Outlook Mobile Apps & Mac

Began:

Good afternoon,

The Microsoft team has made progress on the active outage. They've made further changes to help with impact and root cause. They are in the process of enabling a subsequent configuration to remediate the remaining mailboxes that are impacted.

We'll keep you posted as updates become available.

Thank you for your patience!

Best regards,

The Tech Keys Team

Good morning,

There is an active outage for Microsoft 365 Outlook for mobile & Mac users.

The Microsoft team has identified that the issue is related to a new feature they were releasing and since have rolled it back. For the time being, their temporary solution to restart the affected services is in effect periodically.

We'll keep you posted as updates become available.

Thank you for your patience!

Best regards,

The Tech Keys Team

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Previous Incidents

[Resolved] Mimecast - Email Delays

Began: Ended: Duration:
  • Email Services
  • Mimecast (Email Filtering)

Good morning,

For customers utilizing Mimecast email filtering, please be advised there is an outage reported by the Mimecast team. The issue was related to emails being delayed to arrive in your inbox.

The Mimecast team are investigating and we will keep you posted as updates become available.

Thank you for your patience!

Best regards,

The Tech Keys Team

Good afternoon,

For customers utilizing Mimecast email filtering, please be advised the email delays reported by the Mimecast team has been resolved.

Thank you for your patience!

Best regards,

The Tech Keys Team

No further notices from the past 7 days.