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Previous Incidents

[Resolved] PointClickCare - Login Issues

Began: Ended: Duration:
  • PointClickCare

Good evening,

We are currently seeing a service disruption affecting PointClickCare (PCC).

The PointClickCare team has yet to formally acknowledge the issue however we encourage you to contact them directly to expedite any resolution possible. We know how disruptive this can be and really appreciate your patience while this is being worked on by their team!

Best regards,

The Tech-Keys Team

Good evening,

We were seeing a service disruption affecting PointClickCare (PCC).

The PointClickCare team confirmed one of their vendors caused some users to experience network-access difficulties on their platform starting around 8:30 PM EST. The issue has now been resolved.

Thank you for your patience!

Best regards,

The Tech-Keys Team

No further notices from the past 7 days.