Notice #397303
Recovering

PCC Service Disruption

Began:

From PCC: All Core EHR instances are fully restored and operational. If you are still experiencing issues please contact PCC support.

From PCC: All Core EHR environments are online except portions of www27. Efforts to restore service to all of www27 continue.

From PCC: We continue to progress through bringing all Core EHR environments back online. Many Core EHR instances have come online in the past hour, and we continue to work through the remaining instances.

From PCC: We continue to work through bringing all Core EHR environments back online. Some customers are taking longer than expected to resolve. We are working with our cloud hosting provider to expedite resolution.

From PCC: Teams are currently investigating a partial service disruption to login.pointclickcare.com. We are actively working to resolve the issue and will send an update once the issue has been resolved.

  • Tech-Keys Support
    • Email Support
    • Phone Support
    • Web Support
  • Microsoft 365 Services

    Azure AD

    • Authentication (Sign-in)
    • Teams
    • Azure Services
  • Email Services
    • Exchange Online (Office 365)
    • Mimecast (Email Filtering)
    • Avanan (Email Filtering)
    • Exclaimer (Email Signatures)
  • File Services
    • SharePoint (Office 365)
    • OneDrive for Business (Office 365)
  • Backup Services
    • Datto Backup
    • SkyKick Office 365 Backup
  • EMARsafe
    • EMARsafe Portal
    • EMARsafe Backup Download
  • Remote Access to Computer
  • Partner Services
    • Voip-Keys VoIP Services
  • Status Page
  • Microsoft Windows
  • Cloud
    • Internet
    • Power
  • PointClickCare
  • Printing
    • Printix
  • Internet Provider
    • Comcast
    • Verizon
    • Spectrum
  • Password Management
    • Keeper
Previous Incidents
No further notices from the past 7 days.